Civic guidance · Bhubaneswar & Khordha · 2026

Navigating bereavement
procedures with clarity
and care

When a family member passes, several government procedures need attention — often under difficult circumstances. AntimSaathi provides researched, practical guidance on what to expect, where to go, and what documents offices commonly ask for in Bhubaneswar and Khordha.

Read Procedure Guides Official Portals
No data collection
No forms, no uploads, no personal information requested.
No government affiliation
Private civic guidance only. Official portals always linked.
Locally grounded
Guidance focused on BMC Bhubaneswar and Khordha district procedures.
Guidance only
We explain procedures. All official submissions go directly to government portals.
ପ୍ରଥମ ୪୮ ଘଣ୍ଟା — First 48 Hours
What families commonly do first — in any order that circumstances allow. These are not deadlines, just a calm starting point.
Obtain hospital death summary Request it from the hospital records department. Ask for several certified copies — this document is needed for almost every subsequent step.
Request multiple certified copies Whether from the hospital or later from the registrar, having 8–10 copies from the start saves repeated trips.
Begin death registration Apply at birthdeath.odisha.gov.in or visit your BMC zone office. Registration within 21 days avoids additional steps.
Notify employer or DDO If the deceased was a government employee, informing the DDO early starts the pension process. For private employees, inform HR and EPFO.
Gather key documents Locate Aadhaar, PAN, bank passbooks, pension papers, and property documents. Keep them together in one safe place.
Keep all acknowledgement slips Every receipt or slip from a government office records the submission date. These may matter for arrears and other claims later.
These steps can be done gradually — there is no requirement to complete all of them in 48 hours. The guidance below covers each procedure in detail when you are ready.
Where to begin

Which procedure would you like to understand?

The guides below cover the procedures most commonly needed in the weeks and months following a bereavement in Bhubaneswar and Khordha.

Death certificate registration
Understand the registration timeline, where to apply in Bhubaneswar, what documents offices commonly request, and what delayed registration typically involves.
Family pension & gratuity
Understand OCS pension forms K, J, L and M, the DDO's role, the AG Odisha process, and how families typically follow up if the pension takes longer than expected.
Bank claims & legal heir
Understand the bank claim process, how the legal heir certificate is commonly used, when a succession certificate may be needed, and typical documentation requirements.
Procedure guides

Guidance for Bhubaneswar and Khordha — ମାର୍ଗଦର୍ଶିକା

Based on publicly available rules and observed practice. Procedures vary by office and change over time. Always confirm requirements directly at official portals or offices before acting.

Current scope: Bhubaneswar and Khordha district. Guidance has been verified for procedures within the Bhubaneswar Municipal Corporation area and Khordha district as of 2026. Additional Odisha districts may be included over time as guidance is verified locally. Procedures in other districts may differ.
Last reviewed May 2026. Procedures, contacts, and portal links were last reviewed in May 2026. Government practices vary between districts, Tahasils, offices, and individual officers, and change over time without notice. Please confirm all critical requirements directly with the relevant office before submission.
ଓଡ଼ିଆ ଶବ୍ଦ — Common Terms in Odia
Death Certificate
ମୃତ୍ୟୁ ସନଦ
Family Pension
ପରିବାର ପେନ୍ସନ
Legal Heir
ଆଇନ ଉତ୍ତରାଧିକାରୀ
Death Registration
ମୃତ୍ୟୁ ପଞ୍ଜୀକରଣ
Bank Claim
ବ୍ୟାଙ୍କ ଦାବି
Property Mutation
ସଂପତ୍ତି ନାମ ଜାରି
Acknowledgement Slip
ପ୍ରାପ୍ତି ରସିଦ
Affidavit
ଶପଥ ପ୍ରତ୍ର
Gratuity
ଉପଦାନ / ଗ୍ରାଚ୍ୟୁଇଟି
Applications for death certificates in Bhubaneswar are submitted at the official Odisha Health Department portal or at your BMC zone office. AntimSaathi does not process or submit applications on your behalf. Fees and procedures shown here are based on publicly available information and should be confirmed directly with the registering office.
Easy — if within 21 days Office visit needed for late registration Court process — if beyond 1 year 1–3 days (online, standard)

Death registration in Odisha is governed by the Registration of Births and Deaths Act, 1969. Registration within 21 days of the date of death is the standard process. Registering later involves additional steps, and the complexity increases the longer the delay.

Delay periodApproving authorityGovt. fee (confirm locally)What is commonly involved
Within 21 daysLocal RegistrarNominal (confirm at office)Standard application with identity documents
22 to 30 daysLocal RegistrarSmall late feeStandard application plus a nominal late fee and identity proofs
31 days to 1 yearDistrict Registrar / SDMHigher late feeWritten permission from District Registrar, an affidavit explaining the delay, and supporting documentary evidence
Beyond 1 yearFirst Class Magistrate / Executive MagistrateCourt process fees applyA formal court process is typically involved. Families commonly need to petition the Magistrate's court, prepare a sworn affidavit and witness statements, and provide documentary proof. Online registration generally cannot proceed until a physical court order is obtained. This process requires in-person visits and commonly takes several weeks or more. Consult the District Registrar of Births and Deaths, Khordha, for current guidance.
Timelines and requirements for late registration vary between registrars, zones, and districts. The above reflects the most commonly reported practice under the Registration of Births and Deaths Act, 1969 — confirm the current procedure at your specific BMC zone office or District Registrar before acting.
Common mistakes families make
Assuming online registration is sufficient without the hospital's Institutional Request Number; not requesting multiple certified copies in the same visit; losing the acknowledgement slip; not visiting the correct BMC zone office for the area of residence.
For delays beyond 1 year — what families typically prepare
  • A petition to the Court of Executive Magistrate under the applicable provisions of the RBD Act
  • A sworn affidavit detailing reasons for the delay — typically executed before a Notary Public
  • Two witness statements verifying the death
  • Any available documentary evidence: hospital records, ration card entries, newspaper obituaries
  • After the Magistrate issues an order, the physical order is submitted to the CDMO or Municipal Registrar, followed by online registration at birthdeath.odisha.gov.in

Step 1 — where did the death occur?

The reporting authority and forms commonly required differ depending on where the death occurred.

Home
Who reports: Head of household or nearest relative
Forms commonly involved: Form 2 (Death Report) and, in some non-institutional cases, Form 4A issued by a registered medical practitioner.
Your action: Apply at birthdeath.odisha.gov.in
Hospital
Who reports: Medical officer in charge
Your action: Obtain the hospital's Institutional Request Number from the records department
Public place
Who reports: Village headman or police officer
Your action: Contact local police station or panchayat
Collect the hospital death summaryAs early as possible
Obtain this from the hospital where the death occurred. Families often request multiple certified copies — this document is commonly required by several institutions in the months ahead. For hospital deaths, also obtain the Institutional Request Number from the records department.
Option A — Online at birthdeath.odisha.gov.inRecommended
Select Online Citizen Services, then your district or ULB, then Apply for Death Certificate. Upload the hospital summary and your identity documents. Pay the applicable fee online. An application number is typically sent by SMS.
birthdeath.odisha.gov.in
Option B — Walk-in at a BMC zone officeWalk-in
BMC Enquiry: 0674-2392515. Confirm current office hours before visiting. Zone offices: Unit-III (Zone I), Saheed Nagar (Zone II), Nayapalli (Zone III), Tamando (Zone IV). Carry originals and photocopies. Ask about multiple certified copies in the same visit.
Death at home with no hospital involvement
Offices commonly ask for a Ward Councillor or Sarpanch declaration, a signature from a government doctor or ASHA worker, Aadhaar of the deceased, and address proof. Submit to BMC or Gram Panchayat. Confirm exact requirements at the relevant office before visiting.
Cannot access the online portal?
Common Service Centres (CSCs) can assist with the application. Find your nearest CSC at findmycsc.csccloud.in. The government fee applies; CSCs typically charge a small service fee. Bring all original documents.
Documents commonly asked for
  • Hospital death summary — certified copy (PDF or JPG for online submission)
  • Aadhaar of the deceased — offices commonly ask for multiple photocopies
  • Your own Aadhaar and a photo ID (Passport, Voter ID, or Driving Licence)
  • Address proof of the deceased (electricity bill or ration card)
  • Passport-size photographs of applicant — often needed for walk-in submissions
  • Cremation or burial certificate — may be helpful in some cases
  • Institutional Request Number — for hospital deaths
Hospital delaying the death summary?
Private hospitals occasionally take time issuing death summaries. Since most subsequent procedures depend on this document, addressing this early is helpful.
A written request to the hospital administrator usually helps. If the delay continues, contacting the CMO of the district is a common next step.
Practical tip — keep acknowledgement slips
Keep any acknowledgement slip or receipt carefully. These record the submission date and may be referenced later in pension and other processes.
Easy — via Sarpanch or Ward Councillor Typically processed within days to weeks
Harishchandra Sahayata Yojana (HSY)
Financial assistance from the Chief Minister's Relief Fund (CMRF) for cremation and last rites of economically vulnerable families. Families generally need to obtain the death certificate before applying, as this is a commonly required document. The Sarpanch then applies for fund replenishment through official channels.
₹2,000
Rural areas (Gram Panchayat)
₹3,000
Urban areas (Municipality)
Eligibility criteria (confirm with your Sarpanch or ward councillor)
✓ Family does not own a four-wheeler or mechanised two-wheeler
✓ Joint Record of Rights (ROR) does not exceed 5 acres of land
✓ No family member files income tax returns
✓ No family member is a government servant
Documents commonly required
  • BPL card or family income certificate
  • Identity proof and address proof of the deceased
  • Official death certificate — obtain this first before applying
  • Ration card or equivalent family document
  • Bank account details of the applicant (for direct transfer)
How to apply
  • Rural: Visit your Gram Panchayat Sarpanch promptly after the death certificate is obtained. The Panchayat commonly maintains a small revolving fund that may allow immediate assistance.
  • Urban: Visit your ward councillor or municipal office for urban HSY assistance.
  • The Sarpanch applies for Panchayat fund replenishment through the CMRF portal. This is the Sarpanch's responsibility.
Obtain the death certificate first
The official death certificate is generally required before the HSY application can be processed. Completing death registration at birthdeath.odisha.gov.in and then visiting the Sarpanch or ward councillor is the typical sequence.
For unclaimed bodies
The HSY scheme is also understood to cover the cremation of unclaimed bodies. The local Gram Panchayat or municipality is generally responsible for applying in these cases.
A Legal Heir Certificate is commonly obtained through the Tahsildar's office or via the e-District Odisha portal. It is typically free of government fee and is one of the most frequently required documents for bank claims, pension applications, and property mutation. Processing times vary; confirm current timelines at the relevant office.
Easy — online route Office visit — walk-in at Tahasil 2–4 weeks typical
Requirements and document practices vary between Tahasils and individual Revenue Officers. Processing timelines, affidavit requirements, and acceptable identity proofs differ between offices. Confirm exact requirements at your local Tahasil before submitting.
Online via edistrict.odisha.gov.inRecommended route
Register with mobile and Aadhaar. Navigate to Citizen Services → Certificate Services → Legal Heir Certificate. Fill in the deceased's details, all heirs' Aadhaar numbers and relationships. Upload documents, submit, and track status. Download once approved.
e-District Odisha
Walk-in at Tahsildar office
Visit the Tahasil office for the area where the deceased lived. Ask for the Legal Heir Certificate form. Complete it, attach all documents, submit at the revenue counter, and keep your acknowledgement slip. Contact Bhubaneswar Tahasil directly to confirm current timings.
What to expect
Processing times vary by office and workload. If the process takes significantly longer than expected, a written enquiry at the Tahasil is a common step. The CM Helpline 14545 is also available for guidance.
Documents commonly requested
  • Death certificate — certified copy, generally required
  • Aadhaar of all legal heirs — spouse, all children, dependent parents
  • Ration card or family card showing household members
  • Address proof of deceased
  • Affidavit on stamp paper listing all heirs — commonly asked for and generally recommended
  • Passport-size photographs of the applicant
Married daughters sometimes missing from old ration cards
This is a common cause of delays. Married daughters have inheritance rights but may not appear on the family ration card if it was last updated some years ago.
An affidavit from a Notary listing all heirs with Aadhaar numbers usually addresses this effectively. Many families find this easier than updating the ration card.
Bank asking for a Succession Certificate instead?
Many banks accept a Legal Heir Certificate from the Tahsildar for straightforward claim scenarios. A Succession Certificate from court is generally needed only in disputed cases or for larger amounts.
If a bank does not accept the Legal Heir Certificate for what appears to be an eligible claim, asking to speak with the Branch Manager in writing is a common first step. The RBI Banking Ombudsman (cms.rbi.org.in) can be approached if the issue is not resolved.
This guidance relates to Odisha state government employees covered by OCS Pension Rules 1992. For central government employees or private sector employees, the applicable rules and offices differ. Always confirm the current process at the relevant office or DDO before acting. Pension rules vary by department and service category — the process described here reflects the most commonly observed procedure and may not apply in all cases.
Moderate complexity Multiple office visits required 2–6 months typical
How family pension typically progresses
Odisha state government employees — OCS Pension Rules 1992. Timelines are approximate and vary by case.
✓
Death occurs
Day 0
2
File K + J to DDO
Early weeks
3
DDO prepares L + M
Weeks 2–5
4
AG issues PPO
Weeks 5–10
5
Bank activates
A few weeks
6
First pension
Varies
Requirements and document practices vary between departments, Tahasils, DDO offices, and individual pension sanctioning officers. What one DDO accepts routinely another may handle differently. The guidance below describes the most commonly reported experience — always confirm at your specific DDO.
Common mistakes families make
Not getting a written, dated acknowledgement when submitting Form K; not checking Form D at the DDO before submitting; assuming online submission replaces the physical hard-copy dossier requirement; not following up periodically with the DDO; assuming the No Demand Certificate is the family's responsibility to obtain (it generally isn't).
Where to start — ପ୍ରଥମ ପଦକ୍ଷେପ
The first step is visiting the DDO (Drawing and Disbursing Officer) — the office that processed the deceased's salary. Inform them of the death and ask for Form H (your entitlement information letter). Then submit Forms K and J — these are the main application forms for family pension and death gratuity. The sections below explain each step in detail.
For elderly widows
If you are an elderly widow and cannot travel to government offices easily, a trusted family member or advocate can accompany and assist you. Many families find it helpful to have one person designated to handle all paperwork. The CM Helpline 14545 can also be called from home for guidance on the process without an office visit.
For out-of-state family members
If the claimant lives outside Odisha, many DDOs accept attested documents sent by registered post, followed by a physical visit later for biometric or identity verification. Confirm the specific requirements with the DDO before assuming fully remote processing is possible. Many documents can be notarised in the state of residence.

The following reflects the commonly understood eligibility order under OCS Pension Rules 1992. Specific cases may differ — confirm with the DDO or pension sanctioning authority.

  • Surviving spouse (widow/widower): Eligible for life, or until remarriage. Generally not affected by income from other sources.
  • Sons: Typically eligible up to age 25, subject to an income threshold. Confirm current thresholds with the DDO.
  • Unmarried, widowed, or divorced daughters: Eligibility may continue beyond age 25 until they remarry, provided they meet the income criteria.
  • Disabled child (son or daughter): May be eligible for life if disability prevents earning a livelihood and was present before the death of the government servant — requires medical certification.
  • Income threshold for dependent children: There is an income ceiling for dependent children and parents. Confirm the current figure with the DDO.
FormPurposeWho fills
HInformation to family — the DDO gives this to you, explaining your entitlementsDDO to you
KApplication for family pension after death in service — the main form you submitYou fill
JApplication for death gratuity (DCRG) — submitted together with Form KYou fill
LAssessment and sanction of pension and gratuity — completed by the DDODDO fills
MForwarding papers to AG Odisha — the DDO uses this to send the fileDDO fills
NProvisional pension — available to ask for if the main pension is significantly delayedAsk DDO
Download OCS pension forms from AG Odisha
Check Form D before submitting Form K
OCS Pension Form D is a family registry maintained in the government servant's service records. Families often find it helpful to check whether the claimant's name appears in the existing Form D or PPO register at the DDO's office before submitting Form K.
  • Death certificate — attested copy
  • Marriage certificate or ward councillor letter confirming the spouse relationship
  • Service book copy certified by the DDO — or first page of existing PPO if retired
  • Claimant's Aadhaar, PAN, bank passbook, and recent passport photographs
  • Legal heir certificate from Tahsildar
  • Last pay certificate from DDO
  • Descriptive roll of claimant including specimen signature
  • For NPS-covered employees: additional documents may be required — ask the DDO
Documents commonly rejected due to mismatch
Name spelling differences between Aadhaar and service records; date of birth discrepancies across documents; marriage certificate name not matching service records; ration card not listing all heirs. Always cross-check name spellings and dates across all documents before submission.
Regarding the No Demand Certificate

Families are often uncertain about who needs to obtain the No Demand Certificate (NDC). Based on publicly available procedures, this is generally the responsibility of the Head of Office or Pension Sanctioning Authority — not of the family. If you are asked to obtain this yourself, it may be worth confirming the current procedure with the DDO or contacting the CM Helpline 14545.

Visit the DDO office earlyFirst few days
The DDO is the office that processed the deceased's salary. Inform them of the death and ask for Form H. When you submit Forms K and J, ask for a written acknowledgement that is dated and signed — many families find this a useful record.
IFMS Pension Portal
DDO verifies the service bookThis takes time
The DDO then prepares Forms L and M. An incomplete service book is a common reason for extended delays at this stage. Families often check in periodically by asking whether the service book is complete and whether the file has moved to AG Odisha.
Incomplete service book is a frequent reason for delays
File reaches AG Odisha, Treasury Hills
Obtain the file reference number from the DDO. Checking progress periodically with AG Odisha — by visiting or calling — is something many families find helpful.
Check PPO status at AG Odisha Download PPO
Physical submission may also be neededConfirm with DDO
Many families report that physical submission of the hard-copy dossier — including the original death certificate and legal heir certificate — to the Head of Office is still required alongside the IFMS digital submission. Confirm the current requirement with your DDO.
First pension payment
Family pension for Odisha state government employees is commonly around 60 percent of last basic pay plus applicable DA. It generally includes arrears from the date of death. DA is revised periodically. Exact calculation should be confirmed with the DDO.
Channels families commonly use for follow-up
According to publicly available OCS Pension Rules, there are expected timelines for each stage of the pension process. When these are significantly exceeded, the following channels are available. All contact should remain respectful and factual.
First step
Visit the Head of Office or DDO and politely ask for a written status update on the file. Noting the date of original submission may be helpful.
Ongoing
AG Odisha Pension Grievance Cell — 3rd floor, AG(A+E) Office, Treasury Hills, Bhubaneswar. Contact details at cag.gov.in/ae/odisha. Confirm current hours before visiting. Bring the file reference number.
Helpline
CM Helpline 14545 — available 24×7. Filing a complaint provides a reference number. Mention the pension file number and date of submission.
Online
odishatreasury.gov.in → Pensioners Corner → File Grievance. Status can be tracked online after filing.
If very delayed
Families may request Provisional Pension (Form N) from the DDO while waiting for the main pension order.
Information
An RTI application to AG Odisha requesting the status of a specific pension file is a straightforward way to get a formal update. A nominal fee applies.
Bank claim procedures and thresholds vary by bank, branch, and account type. Practices also change over time. Confirm the current requirements with the relevant bank branch before preparing your documents.
Easy — if nominee is registered Moderate — no nominee, smaller amount Court process — disputed or large amounts Days to several months depending on case
Requirements vary between banks, branches, and individual bank officers. Thresholds for when a Succession Certificate is required (versus a Legal Heir Certificate) differ by bank policy and branch practice, and may change over time. Confirm the exact requirement with your specific branch before preparing documents.
Do not withdraw from the deceased's account
Withdrawals after death can create legal complications. Notify the bank first and follow the formal claim process.
Notify the bank and obtain the claim formEarly priority
For SBI, any branch may be used. For most other banks, the home branch is usually the starting point. Submit a death intimation with a certified death certificate. The bank will freeze the account and provide the relevant claim form.
Nominee registered
Submit the claim form, death certificate, nominee's identity documents, and an Indemnity Bond if applicable. Settlement timelines vary; banks are generally expected to process straightforward nominee claims within a reasonable period.
No nominee — smaller amounts
A Legal Heir Certificate from the Tahsildar is commonly accepted for smaller claim amounts without a nominee. The exact threshold varies by bank. Confirm with the branch whether the Legal Heir Certificate is sufficient for your situation.
Without a Legal Heir Certificate, many banks ask for a Succession Certificate, which takes considerably longer
No nominee — larger amounts or disputes
A Succession Certificate from the District Civil Court is commonly required for larger amounts or when there is a dispute among heirs. This process takes several months and involves court fees. A registered Family Settlement Deed may be an alternative if all heirs agree and the bank accepts it — confirm with the branch.
Documents commonly requested
  • Death certificate — certified copy
  • Bank's claim form — ask the branch for the relevant form for your situation
  • Original passbook, ATM card, and cheque book
  • Your Aadhaar and PAN
  • Legal Heir Certificate — if no nominee is registered
  • Cancelled cheque of your account for fund transfer
What officers commonly ask
Bank officers may ask for proof that you are the registered nominee, a copy of the nomination page from the passbook, confirmation that no other accounts exist at other branches, and an indemnity bond for amounts above a threshold. Having these ready avoids repeated visits.
Bank asking for a Succession Certificate for a smaller amount?
Some branches ask for a Succession Certificate in situations where a Legal Heir Certificate would generally be acceptable. Practices vary by branch and are updated periodically.
Ask politely to speak with the Branch Manager and explain your situation in writing. If the issue is not resolved to your satisfaction, the RBI Banking Ombudsman (cms.rbi.org.in or 0674-2396207, Bhubaneswar) can be approached.
Fixed deposits, lockers, and mutual funds
Each fixed deposit typically needs a separate claim. Lockers generally require the key, death certificate, and NOC from heirs. Mutual fund claims usually require a Transmission Request Form to the AMC. Initiating all simultaneously, where possible, saves time.
These ID-related tasks do not carry the same strict deadlines as death certificate registration. Many families address them gradually, beginning with the most straightforward. Requirements and procedures may change — confirm with the relevant office before visiting.
Easy — no strict deadlines Complete gradually over weeks or months
Aadhaar — death intimation
  • Visit an Aadhaar Seva Kendra — find locations at uidai.gov.in/locate-enrolment-centre
  • Carry: death certificate, Aadhaar of the deceased, your own Aadhaar, and relationship proof
  • After intimation, the Aadhaar is typically deactivated. This helps prevent potential misuse.
Ration card — removal of deceased
  • Visit your nearest Civil Supplies or Block office, or check orcivilsupplies.gov.in
  • Submit the death certificate, original ration card, and your Aadhaar. Ask for the relevant form at the office.
Voter ID — Form 7
  • Form 7 is available from your ward's Booth Level Officer (BLO) or at ceoodisha.nic.in
  • Submit Form 7 with the death certificate to the BLO or Electoral Registration Officer
  • Name is removed in the next electoral roll revision
PAN card
  • File the final Income Tax Return for the year of death at incometax.gov.in — confirm the applicable deadline with a tax advisor
  • Surrender the PAN card to the nearest Income Tax office after the return is filed
Driving Licence and Passport
  • Driving Licence: Contact the RTO Bhubaneswar office with the death certificate — confirm contact details at parivahan.gov.in
  • Passport: Contact the Passport Seva Kendra, Bhubaneswar — confirm appointment process at passportindia.gov.in
LPG connection
  • Visit the gas agency with the death certificate
  • Transferring the connection to a family member's Aadhaar is the common practice
Property mutation (changing the Record of Rights into the heirs' names) is a separate process from obtaining a Legal Heir Certificate. It involves the Tahsildar's office and a Revenue Inspector field visit, which is commonly the most time-consuming part. Check land records at bhulekh.odisha.gov.in before beginning.
Moderate complexity Requires Tahasil office visits Court process if disputed Several weeks to months
Obtain the Legal Heir Certificate firstFirst step
The Tahsildar route is commonly suitable for undisputed cases. A Succession Certificate from Civil Court is generally needed only when there is a dispute among heirs.
Apply for mutation at the Tahasil
Submit all documents and pay the applicable mutation fee — confirm the current fee at the office. The application is forwarded to a Revenue Inspector for field verification.
Revenue Inspector field visitMain bottleneck
The RI visits the property to verify the situation and check for any disputes. This is commonly the longest part of the process. Families often follow up in writing at the Tahasil if the visit is significantly delayed.
This stage commonly takes the most time — periodic written follow-up is advisable
Record of Rights (RoR) updated
A new Patta is issued in the heirs' name. Verify the update at bhulekh.odisha.gov.in.
Bhulekh land records
Documents commonly requested
  • Death certificate
  • Legal Heir Certificate or Succession Certificate
  • Original sale deed, patta, or RoR — certified copy from Sub-Registrar if original is unavailable
  • Aadhaar of all legal heirs
  • Up-to-date property tax receipts
  • NOC from co-heirs, notarised — if one heir is seeking sole title
When lawyer assistance may help
For disputed properties, properties with multiple heirs who are not all in agreement, or cases where the original documents are unavailable or the property was never formally registered, consulting a property lawyer before approaching the Tahasil can save significant time and expense. A lawyer experienced in Odisha revenue matters can advise on whether a Succession Certificate or Family Settlement Deed is more appropriate in your situation.
Disputed property — what families commonly do
If any heir disputes the claim, the Tahsildar may not issue a Legal Heir Certificate. A Succession Certificate from the District Court may then be needed, which takes significantly longer and involves court fees.
A registered Family Settlement Deed, signed by all heirs at the Sub-Registrar's office, is often a faster and less costly route when all family members are in agreement.
Death gratuity (DCRG) applies to Odisha state government employees. EPF and EPS claims apply to private sector employees covered by EPFO. NPS applies to government employees enrolled in the National Pension System. Confirm which scheme applies to the deceased and ask the relevant office for current forms and procedures.
Moderate — varies by scheme Weeks to several months
Death gratuity (DCRG) — state government employees
DCRG is calculated based on last emoluments. Gratuity ceilings and formulae are reviewed periodically — confirm the current ceiling and calculation with the DDO. If payment is significantly delayed, ask the DDO about the applicable interest provisions.
File Form J with the DDO — same visit as Form K
Submitting both forms in the same visit avoids an unnecessary extra trip. DCRG is typically processed along with the pension, though timelines vary.
GPF — claim separately via Form PF-2
GPF balance is a separate claim. Download the GPF statement at odishatreasury.gov.in. Submit Form PF-2 to the DDO. Ask the DDO for current requirements.
Odisha Treasury Portal
EPF and EPS — private sector employees
  • Form 20 is the EPF withdrawal claim on death. Form 10D is the EPS (pension) claim.
  • EPFO Regional Office, Bhubaneswar: Plot No. 2152, Nayapalli. Ph: 0674-2390003Verified May 2026
  • Email: roc.bhu@epfindia.gov.in — settlement timelines vary
  • Portal: epfindia.gov.in (unified member portal)
NPS — National Pension System
  • The nominee generally receives the corpus as a lump sum. Confirm current rules at the relevant office.
  • Submit at enps.nsdl.com — documents commonly required include the death certificate, PRAN card, Aadhaar, and bank details
  • Odisha government employees: also contact the DT and I(O) NPS Cell, Finance Department, Odisha
Official portals

Government portals — Bhubaneswar and Odisha

All official applications must be submitted directly at these government portals. AntimSaathi does not process or submit any application on your behalf. Portal addresses and processes may change — always confirm at the portal itself.

Birth and Death Registration
Apply for death certificate, check application status, download certified copy. Odisha Health Department.
birthdeath.odisha.gov.in
e-District Odisha
Legal heir certificate, income certificate, caste certificate. Revenue Department services. Government fee is free.
edistrict.odisha.gov.in
iFMS Pension Portal
Online pension application, PPO download, GPF statement. Odisha Treasury.
odishatreasury.gov.in
AG Odisha — PPO Status
Track pension file status and PPO authorisation. Principal Accountant General Odisha.
cag.gov.in/ae/odisha
ARPANA Pension Revision
Pension revision portal for eligible retirees. Family pension revision online.
pension.odishatreasury.gov.in
Bhulekh Land Records
Odisha RoR, plot details, mutation status. Verify before applying for property mutation.
bhulekh.odisha.gov.in
CEO Odisha — Voter ID (Form 7)
Delete the voter ID of a deceased person using Form 7. Electoral Registration Officer, Odisha.
ceoodisha.nic.in
SBI — Deceased Claim
Claim information for deceased account holders. Confirm current procedures at your nearest SBI branch.
sbi.co.in
EPFO Member Portal
EPF and EPS claim on death — Form 20 and Form 10D. EPFO Bhubaneswar Regional Office.
epfindia.gov.in
Key contacts

Offices in Bhubaneswar and Khordha

Contact information for the offices most commonly involved in bereavement procedures. Always confirm details before visiting, as office hours and numbers may change. Currently covering Bhubaneswar and Khordha district.

CM Helpline 14545
Government service queries and complaints — available 24×7. Useful for following up on delayed pension, mutation, or certificate processing. Filing a complaint provides a reference number.
14545
AG Odisha — Pension Grievance Cell
3rd floor, AG(A+E) Office, Treasury Hills, Bhubaneswar 751001
Ph: 0674-2392006 / 0674-2391771Verified May 2026 — confirm current hours before visiting
Email: bopm.od@nic.in / agaeOrissa@cag.gov.in
0674-2392006
BMC — Death Certificates, Bhubaneswar
Ph: 0674-2431403Verified May 2026 — confirm hours before visiting
Toll-Free: 1929Verified May 2026
North Zone (Chandrasekharpur) | South West Zone (Nayapalli) | South East Zone (Kalpana Square)
0674-2431403
RBI Banking Ombudsman — Bhubaneswar
For bank refusal or significant delays in deceased account claims. Also accessible at cms.rbi.org.in.
Ph: 0674-2396207
0674-2396207
EPFO Bhubaneswar Regional Office
Plot No. 2152, Nayapalli, Bhubaneswar
Ph: 0674-2390003
Email: roc.bhu@epfindia.gov.in
0674-2390003
Controller of Accounts Odisha
3rd Floor, Treasury & Accounts Bhawan, Unit-3, Kharvel Nagar, Bhubaneswar — 751001
GPF claims and pension-related queries
Ph: 0674-2394293Verified May 2026
Email: caoodisha@gmail.com
Portal: caodisha.nic.in
Grievance: odishatreasury.gov.in
0674-2394293
Tahsildar Office — Bhubaneswar
Legal heir certificates, property mutation, income and caste certificates. Confirm current hours before visiting.
Ph: 0674-2492016Verified May 2026
State Revenue Helpline: 1800-121-8242Verified May 2026
0674-2492016
CMRF Odisha — HSY Applications
Harishchandra Sahayata Yojana scheme
Portal: cmrfodisha.gov.in
Applications are made via Sarpanch or Ward Councillor
cmrfodisha.gov.in
How guidance is built

Research & Verification Methodology

Understanding how AntimSaathi builds and maintains its guidance helps you weigh it appropriately alongside official sources.

How guidance is researched and verified
AntimSaathi is a private resource maintained by a small team. It has no government affiliation and no insider access to government systems. The guidance on this site reflects the most commonly observed procedures as of May 2026 — it does not guarantee what any individual office will require at any specific time.
Primary sources
Guidance is drawn from publicly available Odisha government portals: birthdeath.odisha.gov.in, edistrict.odisha.gov.in, odishatreasury.gov.in, cag.gov.in/ae/odisha, bhulekh.odisha.gov.in. Official circulars and FAQs are reviewed where available.
Statutory basis
Procedures described reference applicable legislation: Registration of Births and Deaths Act 1969, OCS Pension Rules 1992, RTPS Act Odisha 2012, RBI guidelines on deceased account claims, and Hindu Succession Act 1956 where relevant.
Observed practice
Where official sources are silent on practical detail, guidance reflects patterns observed across multiple families navigating these procedures in Bhubaneswar and Khordha. Single outlier experiences are not presented as standard practice.
Contact verification
Phone numbers in the Contacts section are verified by telephone before each review cycle. Numbers are marked with a "Verified May 2026" chip. Always call ahead to confirm office hours before visiting in person.
Review cycle
All guidance panels carry a "Last reviewed" date in the panel footer. Content is reviewed when significant changes are reported. Procedures may change between review cycles without notice.
Limitations
Pension rules vary by department and service category in ways not always visible in public documents. Bank procedures vary by branch and officer. Property mutation timelines vary considerably by office workload. When in doubt, confirm directly at the relevant office.
AntimSaathi is not a government portal, not a legal service, and not an emergency service. No personal data is collected. This guidance is for informational purposes only and does not constitute legal advice. AntimSaathi accepts no liability for outcomes arising from reliance on this information. For emergencies, contact 112. For legal matters, consult a qualified advocate.
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